Lowongan Kerja RESTAURANT MANAGER/GENERAL MANAGER di Mama Pizza Mataram Lombok NTB

RESTAURANT MANAGER/GENERAL MANAGER

Mama Pizza

Nusa Tenggara Barat

IDR 10.000.000 - IDR 20.000.000

Ditayangkan pada 5-Nov-23

Keuntungan

AS A FAST GROWING COMPANY HUGE CAREED POSSIBILYTIES

Deskripsi Pekerjaan

The restaurant manager is responsible for effectively managing all aspects of the restaurant's operations, including staff management, customer service, financial performance, and compliance with health and safety standards. The manager will lead a team to deliver exceptional dining experiences to patrons while achieving business goals and maintaining a positive work environment.

Responsibilities:

Staff Management:

Recruit, train, and supervise front-of-house and back-of-house staff.

Set schedules, assign tasks, and monitor performance to ensure efficient operations.

Provide ongoing coaching, feedback, and training to enhance team skills and service quality.

Address employee issues, resolve conflicts, and administer disciplinary actions when necessary.

Customer Service:

Maintain high levels of customer satisfaction by ensuring top-notch service and resolving customer concerns.

Monitor and respond to customer feedback, reviews, and suggestions to enhance the dining experience.

Operational Oversight:

Manage day-to-day restaurant operations, including opening and closing procedures, cleanliness, and maintenance.

Oversee inventory management, order supplies, and control costs to achieve budget targets.

Ensure compliance with food safety and hygiene standards, health regulations, and licensing requirements.

Financial Management:

Monitor and analyze financial performance, sales, and expenses to identify opportunities for cost savings and revenue growth.

Develop and implement strategies to achieve revenue targets and maximize profitability.

Menu and Offering Management:

Collaborate with chefs to design and update menus, ensuring variety, quality, and alignment with customer preferences.

Recommend pricing strategies based on cost analysis and market trends.

Marketing and Promotion:

Develop and execute marketing initiatives to attract and retain customers, including promotions, events, and collaborations.

Maintain a strong online presence and engage in social media marketing to enhance visibility.

Vendor and Supplier Relations:

Establish and maintain relationships with suppliers and vendors to ensure timely delivery of quality ingredients and supplies.

Reporting and Analysis:

Prepare regular reports on sales, financial performance, and other key metrics for review by senior management.

Qualifications:

Proven experience as a restaurant manager or in a similar role.

Strong leadership and team management skills.

Excellent customer service and interpersonal abilities.

Solid understanding of restaurant operations and industry best practices.

Proficient in inventory management, budgeting, and financial analysis.

Knowledge of food safety regulations and health standards.

Effective communication and organizational skills.

Bachelor's degree in hospitality management, business administration, or a related field (preferred).

This job description provides an overview of the restaurant manager's role, but the specific responsibilities and qualifications may vary based on the size, type, and location of the restaurant.

Informasi Tambahan

Tingkat Pekerjaan

CEO/GM/Direktur/Manajer Senior

Kualifikasi

Diploma Pascasarjana, Gelar Professional, Magister (S2)

Pengalaman Kerja

5 tahun

Jenis Pekerjaan

Penuh Waktu

Spesialisasi Pekerjaan

Hotel/Restoran, Makanan/Minuman/Pelayanan Restoran

Tentang Perusahaan

Mama Pizza opened in 2018 offering artisanal sourdough pizza, pasta and desserts. Located in the touristic Island of Gili Air is quoted as the best restaurant on the Island and the best pizza in Indonesia.

Informasi Tambahan Perusahaan

Industri

Makanan & Minuman/Katering/Restoran

Lokasi

GILI AIR

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