Lowongan Ensiklomusika Bali

Are you an extrovert, cheerful, and enjoy making connections with people? Be Ensiklomusika’s Customer Service Representative only if you are:

- Able to communicate actively and fluently in English

- Confident, have a serving mindset, naturally enjoy being around people and meticulous.

Requirements:

- The ability to communicate actively and fluently in English is a must

- Possess a Bachelor's Degree in Business Studies/Administration/Management, Marketing, Secretarial, English Linguistics/Language, Hospitality/Tourism/Hotel Management or equivalent

- Posses 1 - 3 years of experience as a customer service

- Enthusiastic, well-organized, target oriented, and able to work under pressure

- Able to work in a team

- Excellent communication skill

- People person and customer satisfaction minded

- Able to work as a team and good interpersonal skill

- Able to operate Microsoft Office, google drive, and it's environment.

Responsibility :

- Communicate with students' parents regarding packages available, class reminders, payment reminders, and class rescheduling.

- Schedule classes and manage teacher's calendar

- Communicate with the finance department regarding the payment status of each student, and ensure that all classes occur only when the payment has been received.

- Create and manage folders of each student to record students’ key documents and chronological learning progress.

- Create monthly retention report.