Job Description: Sales and Marketing Manager at Sikara Lombok Hotel (4-Star)
Position Overview:
The Sales and Marketing Manager is responsible for developing and implementing strategic sales and marketing plans to achieve the hotel's revenue goals. This role requires a dynamic individual with a strong background in hospitality sales, marketing, and customer service. The manager will lead a team, drive sales, enhance brand visibility, and ensure the highest level of guest satisfaction.
Key Responsibilities:
Sales Strategy and Planning:
Develop and implement comprehensive sales plans to achieve revenue targets.
Identify new market opportunities and create sales campaigns to attract new business.
Monitor market trends and competitors to adjust sales strategies accordingly.
Create and execute marketing plans to enhance the hotel's brand and visibility.
Manage digital marketing efforts, including social media, email campaigns, and website updates.
Develop promotional materials and coordinate with external agencies for advertising.
Customer Relationship Management:
Build and maintain strong relationships with corporate clients, travel agencies, and other key stakeholders.
Handle inquiries and negotiate contracts with potential clients.
Ensure high levels of customer satisfaction by addressing guest concerns and feedback promptly.
Team Leadership and Development:
Lead, mentor, and train the sales and marketing team to achieve their individual and departmental goals.
Conduct regular performance reviews and provide constructive feedback.
Foster a collaborative and positive team environment.
Event Management:
Coordinate and oversee hotel events, including conferences, weddings, and corporate meetings.
Work closely with other departments to ensure seamless event execution.
Financial Management:
Prepare and manage the sales and marketing budget.
Analyze financial data to monitor and report on sales performance.
Ensure all sales activities are aligned with the hotel's financial objectives.
Requirements:
Education and Experience:
Bachelor’s degree in Marketing, Business Administration, Hospitality Management, or a related field.
Minimum of 5 years of experience in sales and marketing within the hospitality industry, preferably in a 4-star hotel setting.
Proven track record of achieving sales targets and driving revenue growth.
Skills and Abilities:
Strong leadership and team management skills.
Excellent communication, negotiation, and interpersonal skills.
Proficiency in digital marketing tools and platforms.
Ability to analyze market trends and financial data.
Creative thinking and problem-solving abilities.
Personal Attributes:
High level of professionalism and integrity.
Strong organizational and multitasking abilities.
Customer-focused mindset with a passion for delivering exceptional service.
Adaptable and able to work under pressure in a fast-paced environment.
Technical Proficiency:
Familiarity with hotel management software and CRM systems.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Pertanyaan dari perusahaan
Lamaran kamu akan mencakup pertanyaan-pertanyaan berikut:
Kualifikasi mana yang kamu miliki?
Berapa gaji bulanan yang kamu inginkan?
How many years' experience do you have as a Marketing Role?
Berapa lama waktu yang kamu butuhkan untuk memberi tahu perusahaanmu saat ini?
Bahasa apa saja di bawah ini yang fasih kamu gunakan?
Apakah kamu bersedia berpindah lokasi untuk pekerjaan ini?
Apakah kamu berpengalaman dalam penjualan?
Berapa tahun pengalaman kerjamu di bidang manajemen hotel?
Laporkan iklan lowongan ini
Hati-hati
Jangan berikan detail bank atau kartu kredit kamu saat mengirimkan lamaran kerja.