Executive Secretary PT Accor Advantageplus NTB
Company Description
Welcome to Pullman Lombok Merujani Mandalika Beach Resort. Our world is your playground.
Accor’s first premium-scale resort in Lombok, With 257 rooms, suites and villas—many with private pools—merge island tradition and sophisticated contemporary style. Overlooking the endless Indian Ocean or the lush gardens, in perfect harmony with their surroundings.
Dining at Pullman Lombok Mandalika is conceived to energize the body, inspire the mind and spark the palate. Two restaurants—including Sgara, the finest seafood restaurant in Lombok—and two bars serve food and drink blending the best of local and global influences. All set around our free-form pool, all with a backdrop of inspiring ocean views.
At Pullman Lombok, you’re free to do as much as you like. Or as little. The Pullman SPA creates personalized therapies for peace of mind, body and soul. Pristine beaches nearby are a hub for surfers and snorkelers. Unlock your potential on guided running trails, putting you in touch with the island environment—and your inner self. And motor races at Pertamina Mandalika International Street Circuit are just a few minutes’ drive away.
Job Description
Job Purpose
This position is responsible for providing high-level secretarial and administrative support to the General Manager, and carry out tasks and requests as instructed. The Executive Secretary works with minimum supervision and handles confidential matters professionally.
Primary Responsibilities
Administrative and coordination
Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings
Screen/handle telephone calls, appointments, mails and emails and take action accordingly
Take minutes at the Executive Committee Meeting
Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
Prepare and manage correspondences with internal and external parties for General Manager’s signature
Attend to requests from divisional, corporate or owners offices and facilitate it accordingly
Attend to residents/patrons’ special requests or complaints that are directed to the General Manager
Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly
Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc.
Maintain systematic up-to-date filing and tracing systems
Maintain and update Executive Committee and Department Heads’ personal files kept in the General Manager’s office
Maintain and update Executive Committee and Department Heads’ leave record
Maintain and update ‘Manager-On-Duty’ schedule
Prepare monthly financial data reports
Maintain confidentiality of sensitive matters/issues
Manage and upkeep the functionality and cleanliness of the office
Ensure adequate stock of office stationery
Maintain a high level of professionalism and project a positive image of the organization.
Other Responsibilities
Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
Be fully conversant with hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the assigned by the Management
Qualifications
Knowledge and Experience
Diploma in Tourism / Hospitality Management
Minimum 3 year of relevant experience
Excellent reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Competencies
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Well-presented and professionally groomed at all times
CARA MELAMAR:
14 Februari 2025